FAQ


FAQ

CAN YOU TELL ME ABOUT YOUR STORE AND WHAT MAKES YOU UNIQUE?

  • Certainly! Studio Plush is a lifestyle and wellness brand.
  • Loungewear Collections and offer cute, chic comfortable pieces.
  • Bodycare products rooted in Selfcare.
  • +MORE
  • Thank You for choosing Studio Plush

 

Tell me about yourself
Studio Plush is a super-inclusive brand that joyfully celebrates all bodies and skin tones. We are committed to having conversations around the health and wellness of the body. We only make skincare for the neck down because we believe good skin is the bedrock for beauty and health.
We’re a Canadian brand and our definition of good body care encompasses not only helping skin survive but also thrive in harsh weather conditions.
Our desire for the unicorn of body care goods – beautifully packaged, luxurious ingredients and easily incorporated into your daily routine – led to the creation of a simple collection of intensely nourishing and amazingly effective products for you.
 
Where are your products made?

Transparency and compliance in beauty is very important to us at Studio Plush. So our products are all hand made in Toronto Ontario. With doing that we control the quality of our products.

 
Are your products tested on animals?

Nope! 

Are your products cruelty-free?

Yes!  We are Cruelty Free

Is your packaging recyclable and/or reusable?

Our product packaging is recyclable so please do recycle or reuse your empties. 

I've got another question that I don't see listed here. Can I chat with a real human?

Of course! Drop us a line at @shopstudioplush 

WHY DO YOU HAVE SO FEW ITEMS IN YOUR STORE?

  •  We are not trying to be yet another mass retailer.Our goal is NOT to try and sell every style to everyone willing to buy them. Given how fast fashion moves these days, we are a firm believer that smaller is better and enables us to focus on only those pieces from our monthly collections.

I WANT TO RETURN MY PURCHASE! WHAT DO I DO?

Returns? Do we except them?

No. 

During our current climate we are trying to eliminate the amount of "touches" on an item as much as possible. At this time all items are final sale.

      HOW ARE ORDERS SHIPPED AND TRACKED?

      • All orders within the Canada are normally shipped via Canada Post priority mail and can take 2-4 business days to be delivered after order has been fulfilled. Please allow 2-3 business days for us to process your order BEFORE shipping. Once an order has shipped out, we will send you an email with the tracking number.

      HOW DO I KNOW MY DRESS SIZE?

      • If you are unsure of your size, you can contact us for further details or feel free to send us an e-mail at shopstudioplush@gmail.com or on instagram @bystudioplush and we will gladly help you find the right size for you.

      DO YOU HAVE A PHYSICAL STORE?

      • No. We do not operate a physical store.

      DO YOU DESIGN THE CLOTHES?

       What we do is work closely with fashion brands to bring to you the unique pieces